Troubleshooting

Solutions for common issues like missing posts, product sync errors, or display problems.

• Why is there a blank white square in my shoppable gallery?
• My galleries are not loading properly
• All my variants/options are not showing up in the pop-up when I click Add To Cart
• My products are showing Sold Out when they should not be
• My UGC images are not updating anymore.
• UGC did not move to Approved after permission is granted
• My Instagram and/or UGC posts are not updating in Foursixty. How do I get my most recent content to show?
• My Instagram account is not in the authorization list.
• I am getting an Off-Facebook Activity error when authorizing Instagram Business.
• My feed is not updating and my Instagram Business is not authorizing correctly.